Privacy Policy
At Norton House Hotel & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or stay with us. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment Information
We also collect non-personal information automatically, such as IP addresses, browser types, and usage data through cookies and similar technologies.
2. How We Use Your Information
Norton House Hotel & Spa uses your information for various purposes, including:
- To process and confirm reservations
- To communicate with you regarding your stay
- To provide customer support
- To send promotional materials and special offers (if you opt-in)
- To improve our services and website functionality
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website and providing our services, such as payment processors and marketing partners. All third parties are required to protect your information and use it solely for the purposes we disclose.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccuracies
- Request deletion of your personal information
- Withdraw consent for us to process your information
To exercise any of these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically for any updates. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Address: Norton House Hotel & Spa
Ingliston, Edinburgh EH28 8LX, United Kingdom